TIGHAR

Chatterbox => Extraneous exchanges => Topic started by: Martin X. Moleski, SJ on September 13, 2012, 02:07:17 PM

Title: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 13, 2012, 02:07:17 PM
Last Friday, I rebuilt the website on a new server.

On Saturday, near midnight, the website failed.  I think some of my fooling around may have contributed.  44 hours after I asked for help, our ISP said that the hard disk failed and that no data was left on it.

On Monday, I rebuilt the website on a new server.

On Tuesday, the website failed.

Our ISP said that the hard disk failed and that no data was left on it.  No backup had been made by their backup system, either.

On Wednesday, we found a new ISP.

I am rebuilding the website now, even as we speak, for the third time in seven days.  I'm getting pretty good at some parts of the process.  This time, I installed our security certificate before connecting SMF to the database.  Digicert (http://www.digicert.com/help/) says its working.  I'm going to play with the server settings now.  ...

OK. Clicking the little icon next to tighar.org shows the website identity and tells me that I've visited here 34,179 times.  I'm not sure who is counting.

I am now going to play with the wiki, one of my favorite parts of the website.  Before I bring it back up, I will upgrade the software from 1.16.5 to 1.19.2.  I'm getting moderately good at that maneuver.   :)

TTYL.
Title: Re: It's deja vu all over again
Post by: Chris Johnson on September 13, 2012, 02:09:15 PM
All digits crossed and Marty, your a star  :)
Title: Re: It's deja vu all over again
Post by: Monte Chalmers on September 13, 2012, 02:14:56 PM
Looking good at the moment.  I was sorry to see you were having trouble when I tried it this morning.  Yes, practice makes perfect.   

"Our ISP said that the hard disk failed and that no data was left on it.  No backup had been made by their backup system, either."

That means we lost something?
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 13, 2012, 06:25:19 PM
That means we lost something?

Yes.

When I first re-opened the Forum last Saturday, there were a lot of new posts made.

If the disk drive hadn't failed, I could have retrieved those posts.

The site was open a shorter time after a second rebuild.  It was only about five hours from the time I exited my SSH terminal, thinking things were looking good, until I tried to log in again and found that a second disk drive had completely failed, leaving no data on it.  And the backup system had not yet run on the website, so there wasn't anything left to work with.

That's when we decided to try another ISP.

And here we are again.   :)
Title: Re: It's deja vu all over again
Post by: Jeff Lange on September 13, 2012, 07:31:59 PM
What would we do without you Marty! Thank you for you diligence.
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 13, 2012, 07:57:22 PM
What would we do without you Marty!

You would pay some professional professional rates--and probably not go through this kind of rigamarole in the first place!  :-[
Title: Re: It's deja vu all over again
Post by: James G. Stoveken on September 13, 2012, 09:09:38 PM
You had it pretty easy Marty.  At least you knew what was going on.  We were in limbo for a week (or was that purgatory?) not knowing where the forum was. 

Thank you for your hard work.  It must have been very frustrating for you but please know how much we appreciate all you do.
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 13, 2012, 09:57:10 PM
You had it pretty easy Marty.  At least you knew what was going on.

Well, sorta.  I was in agony for 44 hours, waiting to find out whether the work I'd done was on the backup disk.  I had no idea it would take that long.  I slept one or two hours at a time, hoping to be able to accelerate the process.  It was weird.

Quote
We were in limbo for a week (or was that purgatory?) not knowing where the forum was. 

Definitely Purgatory.  Limbo is a permanent condition of perfect natural happiness.   :)

Quote
Thank you for your hard work.  It must have been very frustrating for you but please know how much we appreciate all you do.

I enjoy it very much myself--when it works!  :-\
Title: Re: It's deja vu all over again
Post by: C.W. Herndon on September 14, 2012, 05:18:23 AM
Well Marty, at least we are up and running again. While I can't speak for everyone, I, for one, am proud of your perseverance and success.

Keep up the good work. ;)
Title: Re: It's deja vu all over again
Post by: Hilary Christine Olson on September 14, 2012, 05:44:15 AM
As Always Thank You Marty ,
I was able to sign in to forum last night for a few mins but  when trying to write post here  I was redirected to the home page. 
I just got back from a 10 day visit to Italy as my son Geoffrey and his now terrific wife Rebecca were married in Tivoli .
Despite tumbling down steps at the Forum in Rome, mugged in Naples and my husband ,Bob, losing his credit card in Sorrento ,we had a great time . So much history still being discovered there.
So glad to have this old friend back .
Again Thank you Marty.
Hilary
Title: Re: It's deja vu all over again
Post by: John Balderston on September 14, 2012, 08:17:48 AM
Marty, it is such a great pleasure to find the forum - indeed the entire website - up and operating.  Thank you so much for your efforts!  Sincerely, John
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 14, 2012, 10:02:15 AM
I was able to sign in to forum last night for a few mins but  when trying to write post here  I was redirected to the home page.

I hate when that happens!

I may have been running a database maintenance routine when you tried to post.  I probably ran a dozen different cleanup-paintup-fixit routines in the admin area--every one I could see, in fact.

Quote
I just got back from a 10 day visit to Italy as my son Geoffrey and his now terrific wife Rebecca were married in Tivoli .
Despite tumbling down steps at the Forum in Rome, mugged in Naples and my husband ,Bob, losing his credit card in Sorrento ,we had a great time . So much history still being discovered there.
So glad to have this old friend back .
Again Thank you Marty.

It's truly my pleasure.   :)

We got our outgoing e-mail service running this morning.

Things seem to be heading in the right direction.
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 14, 2012, 10:05:40 AM
... indeed the entire website - up and operating.

We're not whole yet.

Stuff on the front end seems to be working OK (HTML, wiki, Forum).

There is a lot of backstage work still to do.  I've got nine items on my to-do list.  The implicit tenth item is to search for my other to-do lists.   :(
Title: Re: It's deja vu all over again
Post by: Monte Chalmers on September 19, 2012, 09:10:28 PM
Marty, maybe something to add to your list of things to correct.
Once in awhile, I forget to log out of the site.  In the past,  I haven't been concerned because the system drops me out due to inactivity.
But tonight, I've been gone for hours - and here I'm writing this without signing in.  ???
Title: Re: It's deja vu all over again
Post by: john a delsing on September 19, 2012, 09:30:13 PM
IMO
  When the history books are being closed on the computers of the 20th / 21st century's, three names will stand out:  Gates, Jobs, & Moleski,,,,,     and not necessarly in that order !
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 19, 2012, 10:42:34 PM
Marty, maybe something to add to your list of things to correct.
Once in awhile, I forget to log out of the site.  In the past,  I haven't been concerned because the system drops me out due to inactivity.
But tonight, I've been gone for hours - and here I'm writing this without signing in.  ???

I was getting tossed from the admin area in mere seconds, so I raised the timeout values there.  I guess that affects regular users, too.  Let me sleep on this.  I'll try to come up with a better setting later this very morning.
Title: Re: It's deja vu all over again
Post by: Monte Chalmers on September 20, 2012, 09:24:18 AM
[I was getting tossed from the admin area in mere seconds, so I raised the timeout values there.  I guess that affects regular users, too.  Let me sleep on this.  I'll try to come up with a better setting later this very morning.
I was a forum moderator on a P2P site called K-Lite (a Kazaa spin off) in 2003 - 2004.  Had some of the “powers”  that you have to edit and move threads, etc.  And there were forum members above me that could do even more.  But what you mention here regarding timing sounds like a more advanced program. 

Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 20, 2012, 12:35:03 PM
...what you mention here regarding timing sounds like a more advanced program.

There are two timing settings.

One is for how long cookies should last.

The other is the function that logs people out after a period
of inactivity.

The default is 60 minutes and 1000 seconds, respectively.

I had set them to 600 minutes and 100000 seconds because I was tired of having to log back into the Admin area so frequently. 

We're back to the defaults now.  :)
Title: Re: It's deja vu all over again
Post by: Jeff Victor Hayden on September 20, 2012, 03:36:24 PM
Murphys law on computers...

When computing, whatever happens, behave as though you meant it to happen.
When you get to the point where you really understand your computer, it's probably obsolete.
The first place to look for information is in the section of the manual where you least expect to find it.
When the going gets tough, upgrade.
For every action, there is an equal and opposite malfunction.
To err is human... to blame your computer for your mistakes is even more human, it is downright natural.
He who laughs last probably made a back-up.
If at first you do not succeed, blame your computer.
A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.
The number one cause of computer problems is computer solutions.
A computer program will always do what you tell it to do, but rarely what you want to do.

Good job on the server resurrection Marty, all the systems are running ok now, just a matter of getting them to run in the same direction :'(
Title: Re: It's deja vu all over again
Post by: Monte Chalmers on September 20, 2012, 04:30:24 PM
...because I was tired of having to log back into the Admin area so frequently. 
OK.  Sorry that your pain will be back. :(  I don't remember that I needed to log into the admin function.  I would just log in as a member and my moderator functions were there for use.  I would think the issue you are having could be resolved by the designers - I hope so because it's very obvious that you have more than enough to do without having to keep re-logging. 
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 20, 2012, 10:33:29 PM
Good job on the server resurrection Marty, all the systems are running ok now, just a matter of getting them to run in the same direction :'(

Thanks, Jeff.   :)
Title: Re: It's deja vu all over again
Post by: Martin X. Moleski, SJ on September 20, 2012, 10:36:58 PM
I would think the issue you are having could be resolved by the designers - I hope so because it's very obvious that you have more than enough to do without having to keep re-logging.

It was some kind of quirk.

Maybe stale cookies in my browser.

We've used this software for three years now.  It was never an issue before.  I don't see any point in bothering the developers about it.  It's not a bug that I can reproduce on demand--if it is even a bug.